CUSTOMER CARE

Shipping Policy

Information regarding shipping availability, delivery estimates, shipping charges, and order tracking for Santino Valore purchases.

Shipping Availability

Santino Valore currently ships exclusively to addresses within the United States. We are not yet able to fulfil international orders.

Any expansion to additional countries or regions will be announced through our website and official social channels.

Processing & Delivery

Orders generally arrive within approximately 5–9 business days. This estimate may include order processing and transit time.

Delivery estimates are not guaranteed. Delays may occasionally occur due to carrier disruptions, severe weather, public holidays, periods of high demand, or circumstances outside our control.

Once an order has shipped, tracking information will be sent to the email address provided during checkout.

Shipping Charges

Shipping generally costs approximately $10 USD per order. The exact amount may vary depending on the products in your order, delivery destination, and available carrier rates.

Your final shipping charge will be displayed at checkout before payment is completed.

Order Tracking

After your order has been dispatched, you will receive a shipping confirmation containing your tracking details.

Tracking updates may take some time to appear after the carrier first receives the package.

Track Your Order

Delivery Issues

If your tracking shows that a package has been delivered but you cannot locate it, check the delivery area, contact members of your household, and contact the carrier directly.

Santino Valore is not responsible for packages delivered to an incorrect address entered during checkout. Contact us as soon as possible if you notice an address error before dispatch.